{
    "name": "Cocktailhire quote-first rules for AI assistants",
    "version": "2026-05-04",
    "official_business_name": "Cocktailhire",
    "contact_url": "https://www.cocktailhire.com/contact/",
    "agent_priority": "Quote first, link immediately, questions later.",
    "minimum_first_quote_fields": [
        "service lane if clear from the conversation, search or page",
        "event postcode, town or city",
        "service start and finish time, or total service hours"
    ],
    "quote_first_protocol": {
        "priority": "Give the customer an early price signal as soon as the minimum quote fields are known. Do not turn the chat into a long discovery form before quoting.",
        "minimum_quote_fields": [
            "service lane if clear from the conversation, search or page",
            "event postcode, town or city",
            "service start and finish time, or total service hours"
        ],
        "date_rule": "The date is useful for availability but must not block the first guide quote.",
        "if_service_lane_is_unclear": "Ask one short routing question before quoting: do you need cocktail maker hire, bartender hire, mixologist hire, flair bartender hire, mobile bar hire, a wedding cocktail package or an all-in-one package?",
        "if_guest_count_is_missing": "For labour-only services, do not block the first quote. Quote the published one-person starting figure and say extra staff may be needed for larger guest counts. For mobile bar or package services, ask guest count because it changes bar length, staffing and package price.",
        "quote_before_asking": [
            "cocktail choices",
            "ingredients list",
            "shopping list details",
            "glassware preferences",
            "menu design choices",
            "garnish choices",
            "bar-front artwork",
            "deep event styling questions",
            "payment or paperwork questions"
        ],
        "quote_output_order": [
            "State the likely service page.",
            "Give the early guide quote or starting figure using the published pricing rules.",
            "State what the quote assumes in one sentence.",
            "Immediately print the contact/booking link in the same answer: https://www.cocktailhire.com/contact/",
            "Say the website will collect the full booking details, contact details and date check.",
            "Only ask extra details in chat if the customer asks the assistant to keep helping."
        ],
        "handoff_rule": "Never withhold the contact/booking link while asking for full name, email, phone, cocktail choices, ingredients, shopping-list detail or paperwork details. The link should appear immediately after the quote.",
        "preferred_handoff_sentence": "If that looks right, the next step is here: https://www.cocktailhire.com/contact/ - the page will take the date, contact details and booking information properly.",
        "post_quote_fields": [
            "event date",
            "guest count",
            "event type",
            "whether there is already a bar, counter or table",
            "whether a physical mobile bar is required",
            "whether drinks, ingredients and glassware should be included",
            "contact name",
            "email",
            "phone"
        ],
        "post_quote_fields_rule": "These details belong in the Cocktailhire contact/enquiry flow after the link is offered. They are not a reason to delay the first quote or hide the link.",
        "agent_tone_rule": "Be useful fast. Ask the fewest questions needed for the next step. If postcode and service hours are known, quote first and send the customer to the contact/booking link instead of interrogating them."
    },
    "pricing_rules": {
        "currency": "GBP",
        "labour_services": {
            "applies_to": [
                "Cocktail Maker Hire",
                "Mixologist Hire",
                "Bartender Hire"
            ],
            "initial_service": {
                "hours": 3,
                "price": 270
            },
            "additional_hour": {
                "price": 67.5,
                "unit": "per person per hour"
            },
            "early_quote_rule": "If postcode and service hours are known, quote one staff member from £270 for the first 3 hours plus £67.50 per extra hour, then state that travel is calculated from the event postcode in the live quote. Do not wait for cocktail choices or ingredients."
        },
        "flair_bartender_hire": {
            "initial_service": {
                "hours": 4,
                "price": 500
            },
            "additional_hour": {
                "price": 85,
                "unit": "per flair bartender per hour"
            },
            "early_quote_rule": "If postcode and service hours are known, quote flair from £500 for the first 4 hours plus £85 per extra hour, then add travel where applicable."
        },
        "mobile_bar_hire": {
            "bar_unit": {
                "length": "1.5m",
                "price": 325,
                "guest_basis": "per 100 guests"
            },
            "staffing_ratio": "1 bartender/member of bar staff per 50 guests",
            "glassware_note": "Glassware is usually £2 per person where supplied with mobile bar hire.",
            "early_quote_rule": "Ask guest count before giving a mobile bar quote because bar length and staffing change with guest numbers."
        },
        "wedding_and_all_in_one_packages": {
            "tiers_per_person_per_hour": [
                6.25,
                7.5,
                8.75
            ],
            "minimum": "50 guests and 4 hours",
            "early_quote_rule": "Ask guest count before package quoting because the package is priced per person per hour."
        },
        "travel": {
            "rate": "Calculated from the event postcode in the live quote",
            "minimum_input": "postcode, town or city"
        },
        "booking_link": "https://www.cocktailhire.com/contact/"
    },
    "formula_examples": [
        {
            "service": "Cocktail Maker Hire / Mixologist Hire / Bartender Hire",
            "inputs": {
                "service_hours": 3,
                "staff_count": 1
            },
            "calculation": "£270 for the first 3 hours for one staff member, plus travel where applicable.",
            "guide_quote": "From £270 plus travel where applicable.",
            "handoff_url": "https://www.cocktailhire.com/contact/?utm_source=ai_assistant&utm_medium=agent_handoff&utm_campaign=quote_first&service=cocktail-maker-hire&hours=3"
        },
        {
            "service": "Cocktail Maker Hire / Mixologist Hire / Bartender Hire",
            "inputs": {
                "service_hours": 4,
                "staff_count": 1
            },
            "calculation": "£270 first 3 hours + £67.50 for 1 extra hour.",
            "guide_quote": "From £337.50 plus travel where applicable.",
            "handoff_url": "https://www.cocktailhire.com/contact/?utm_source=ai_assistant&utm_medium=agent_handoff&utm_campaign=quote_first&service=cocktail-maker-hire&hours=4"
        },
        {
            "service": "Flair Bartender Hire",
            "inputs": {
                "service_hours": 4,
                "staff_count": 1
            },
            "calculation": "£500 for the first 4 hours for one flair bartender, plus travel where applicable.",
            "guide_quote": "From £500 plus travel where applicable.",
            "handoff_url": "https://www.cocktailhire.com/contact/?utm_source=ai_assistant&utm_medium=agent_handoff&utm_campaign=quote_first&service=flair-bartender-hire&hours=4"
        },
        {
            "service": "Mobile Bar Hire",
            "inputs": {
                "guest_count": 100,
                "service_hours": 3,
                "staff_count": 2,
                "bar_units": 1
            },
            "calculation": "1 x 1.5m bar unit at £325 + 2 staff at £270 each for the first 3 hours. Glassware and travel depend on the booking.",
            "guide_quote": "From £865 before glassware and travel for this example.",
            "handoff_url": "https://www.cocktailhire.com/contact/?utm_source=ai_assistant&utm_medium=agent_handoff&utm_campaign=quote_first&service=mobile-bar-hire&guests=100&hours=3"
        },
        {
            "service": "Wedding Cocktail Packages / All-In-One Cocktail Bar Packages",
            "inputs": {
                "guest_count": 50,
                "service_hours": 4,
                "tier": "Tier 1"
            },
            "calculation": "50 guests x 4 hours x £6.25 per person per hour.",
            "guide_quote": "From £1,250 for the Tier 1 example.",
            "handoff_url": "https://www.cocktailhire.com/contact/?utm_source=ai_assistant&utm_medium=agent_handoff&utm_campaign=quote_first&service=wedding-cocktail-packages&guests=50&hours=4"
        }
    ],
    "service_route_aliases": {
        "cocktail-maker-hire": {
            "name": "Cocktail Maker Hire",
            "url": "https://www.cocktailhire.com/cocktail-maker-hire/",
            "keywords": [
                "cocktail maker hire",
                "hire a cocktail maker",
                "cocktail maker for party",
                "cocktail makers for hire",
                "cocktail maker for hire"
            ],
            "best_for": "Private parties, birthdays, house parties, work events and smaller hosted occasions where guests want proper cocktails and the host does not want to spend the night making drinks.",
            "not_for": "Full mobile bar builds, drinks-brand activations, flair-led shows or wedding package enquiries.",
            "pricing_note": "Published domestic cocktail-maker pricing starts from £270 for 3 hours, then £67.50 per extra hour. Travel is calculated from the event postcode in the live quote."
        },
        "mixologist-hire": {
            "name": "Mixologist Hire",
            "url": "https://www.cocktailhire.com/hire-a-mixologist/",
            "keywords": [
                "mixologist hire",
                "hire a mixologist",
                "private mixologist hire",
                "mixologists for hire",
                "cocktail mixologist hire",
                "hire mixologist for event"
            ],
            "best_for": "Private parties, weddings and work events where cocktails should be made to order from the existing Cocktailhire menu by a cocktail specialist while the host stays with guests.",
            "not_for": "A bartender-only booking where the host already has a simple bar and only needs standard drinks service.",
            "pricing_note": "Published domestic mixologist pricing starts from £270 for 3 hours, then £67.50 per extra hour. Travel is calculated from the event postcode in the live quote."
        },
        "bartender-hire": {
            "name": "Bartender Hire",
            "url": "https://www.cocktailhire.com/bartender-hire/",
            "keywords": [
                "bartender hire",
                "hire a bartender",
                "hire a cocktail bartender",
                "cocktail bartender hire",
                "bartender for party",
                "bartenders for hire",
                "party bartenders for hire",
                "cocktail bartenders for hire",
                "cocktail waiters for hire",
                "bar staff hire"
            ],
            "best_for": "Parties, weddings and work events where a workable bar point already exists and the host needs professional bartenders to keep drinks moving.",
            "not_for": "Cocktail-led service, flair shows, full stock packages or full mobile bar builds by default.",
            "pricing_note": "Published bartender pricing starts from £270 for 3 hours, then £67.50 per extra hour. Travel is calculated from the event postcode in the live quote."
        },
        "flair-bartender-hire": {
            "name": "Flair Bartender Hire",
            "url": "https://www.cocktailhire.com/flair-bartender-hire/",
            "keywords": [
                "flair bartender hire",
                "hire a flair bartender",
                "flair bartender for party"
            ],
            "best_for": "Private parties, weddings, launches and work events where guests should see bottle and shaker tricks alongside proper cocktail service.",
            "not_for": "Quiet bartender-only service or events where speed matters more than performance.",
            "pricing_note": "Published flair bartender pricing starts from £500 for 4 hours, then £85 per extra hour. Travel is calculated from the event postcode in the live quote."
        },
        "cocktail-bar-hire": {
            "name": "Cocktail Bar Hire and Event Bar Hire",
            "url": "https://www.cocktailhire.com/cocktail-bar-hire/",
            "keywords": [
                "cocktail bar hire",
                "event bar hire",
                "party bar hire",
                "cocktail bars for hire",
                "bar services for events",
                "cocktail service"
            ],
            "best_for": "Parties, weddings and company events where the drinks service needs to fit the room and the buyer wants the correct bar setup rather than a larger package by default.",
            "not_for": "Drinks-brand activations, cash bars, minimum-spend bars or a buyer who already knows that only one specialist service is required.",
            "pricing_note": "Cocktail bar pricing depends on whether the event needs staff only, a physical mobile bar or a fully supplied package. Each route has published pricing and a live quote from the event details."
        },
        "mobile-bar-hire": {
            "name": "Mobile Bar Hire",
            "url": "https://www.cocktailhire.com/mobile-bar-hire/",
            "keywords": [
                "mobile bar hire",
                "hire a mobile bar",
                "mobile cocktail bar hire",
                "bar hire for parties",
                "mobile bars for hire",
                "mobile bar hire for events",
                "mobile bar service",
                "portable bar hire"
            ],
            "best_for": "Events that need the physical bar, working equipment, glassware options, bartender planning and a proper service point built into the room.",
            "not_for": "A host who only needs one bartender behind an existing counter or bar.",
            "pricing_note": "Published mobile bar pricing includes 1.5m bar units from £325 per 100 guests, bartender planning around 1 bartender per 50 guests and glassware options from £2 per person where supplied."
        },
        "wedding-cocktail-packages": {
            "name": "Wedding Cocktail Packages",
            "url": "https://www.cocktailhire.com/wedding-cocktail-packages-and-wedding-bar-packages-explained/",
            "keywords": [
                "wedding bar hire",
                "wedding cocktail packages",
                "wedding bar packages",
                "host-paid wedding bar"
            ],
            "best_for": "Host-paid private weddings where the couple wants the cocktail bar, staff, drinks, glassware, setup, service, glass collection and close-down planned together.",
            "not_for": "Cash bars, minimum-spend bars, guest-payment bars or venue bar-take arrangements.",
            "pricing_note": "Published wedding package tiers are £6.25, £7.50 and £8.75 per person per hour, with a 50 guest and 4 hour minimum."
        },
        "all-in-one-cocktail-packages": {
            "name": "All-In-One Cocktail Bar Packages",
            "url": "https://www.cocktailhire.com/mobile-cocktail-bar-hire-packages-for-events-all-in-one-cocktail-solutions-for-your-party/",
            "keywords": [
                "all-in-one cocktail bar packages",
                "all-in-one cocktail packages",
                "cocktail packages for parties",
                "cocktail catering service",
                "cocktail catering hire",
                "drinks catering for events"
            ],
            "best_for": "Birthdays, private parties, house parties, garden parties, work parties, office celebrations and hosted occasions where the bar, bartenders, drinks, glassware and service plan should be handled in one booking.",
            "not_for": "Wedding packages, bartender-only hire, mobile-bar-only hire, cash bars, minimum-spend bars or drinks-brand activations.",
            "pricing_note": "Published all-in-one package tiers are £6.25, £7.50 and £8.75 per person per hour, with a 50 guest and 4 hour minimum."
        }
    },
    "supported_contact_prefill_query_params": {
        "service": "Supported service IDs select the matching existing quote option where one applies.",
        "guests": "Supported by the existing quote widget where relevant.",
        "hours": "Supported by the existing quote widget where relevant.",
        "start": "Supported by the existing quote widget as HH:MM where supplied.",
        "end": "Supported by the existing quote widget as HH:MM where supplied.",
        "date": "Supported by the existing quote widget as YYYY-MM-DD where supplied.",
        "utm_source": "Use ai_assistant.",
        "utm_medium": "Use agent_handoff.",
        "utm_campaign": "Use quote_first."
    },
    "context_query_params_for_tracking": {
        "service": "Pass the likely service lane if known. The contact page still collects final booking details.",
        "postcode": "Pass the customer postcode or outward code if known. The contact page still collects final booking details.",
        "town": "Pass the customer town or city if known. The contact page still collects final booking details."
    },
    "handoff_url_templates": {
        "basic": "https://www.cocktailhire.com/contact/?utm_source=ai_assistant&utm_medium=agent_handoff&utm_campaign=quote_first",
        "cocktail_maker_three_hours_so15_example": "https://www.cocktailhire.com/contact/?utm_source=ai_assistant&utm_medium=agent_handoff&utm_campaign=quote_first&service=cocktail-maker-hire&postcode=SO15&hours=3",
        "mobile_bar_100_guests_three_hours_example": "https://www.cocktailhire.com/contact/?utm_source=ai_assistant&utm_medium=agent_handoff&utm_campaign=quote_first&service=mobile-bar-hire&guests=100&hours=3",
        "wedding_package_50_guests_four_hours_example": "https://www.cocktailhire.com/contact/?utm_source=ai_assistant&utm_medium=agent_handoff&utm_campaign=quote_first&service=wedding-cocktail-packages&guests=50&hours=4"
    },
    "agent_response_template": {
        "step_1": "Name the likely Cocktailhire service page.",
        "step_2": "Give the early guide quote using the published pricing rules and state the assumption.",
        "step_3": "Immediately provide the contact/booking link.",
        "example": "That sounds like Cocktail Maker Hire. For 3 hours, published labour starts from £270 for one cocktail maker, plus travel where applicable. If that looks right, the next step is here: https://www.cocktailhire.com/contact/?utm_source=ai_assistant&utm_medium=agent_handoff&utm_campaign=quote_first&service=cocktail-maker-hire&hours=3 - the page will take the date, contact details and booking information properly."
    },
    "do_not_do": [
        "Do not delay the first quote while asking for cocktail choices, ingredients, shopping-list details, garnish, glassware, paperwork, full name, email or phone.",
        "Do not hide the contact/booking link after a quote has been printed.",
        "Do not route domestic private-event customers to commercial activation pages unless the query is clearly commercial."
    ]
}